We have release a new app for iOS and Android which has fixed majority of the service impacting issues. We will release another version.
Thanks for your patience as we worked to resolve these issues.
The updates include:
🐞 Bug Fixes
Partition Visibility: Users on split-partition devices now see their assigned partitions.
OTP Field Handling: Pasted PINs now populate all OTP input boxes correctly.
Widget Display Issues: Buttons on widgets now appear as expected.“Add Widget” screen layout no longer breaks.
Sign-Up Flow: New user registration restored and working.
Google & Apple Login Linking: “Link to existing account” prompt now shows after logging in with Google or Apple accounts.
First-time third-party users see expected linking prompt.
External Link Navigation: Back button from external links no longer leads to blank screens.
Push Notifications (Android): Reliability and delivery consistency improved.
iOS Device Visibility: Online devices no longer disappear intermittently after login.
Device Setup Access: Devices in error/problem states can now be successfully configured.
Quick Arm / Stay Toggle: Seamless switching now works without requiring disarming.
EVO 192 Support: MAX IO screen now renders correctly during setup.
✨ Features & Improvements
Resizable Widgets: Users can now resize widgets on supported platforms.
Widget UX: “Add Widget” interface redesigned for better usability.
Panic Button Label: Updated to “Send Panic” for clarity and consistency.
OTP via Phone Call: Users can now receive OTPs via voice call during sign-up and password reset.
Navigation Enhancement: “Manage Users” option added to the main menu for easier access.
After feedback from users, “Emergency” has been renamed to “Panic” across all relevant screens.
Forgot Password Shortcut: Added to the account screen for quicker access.
⚠️ Known Issues / Limitations
Resending OTP via Phone call is inconsistent with ported numbers. The impact is minor but we are investigating finding an alternative provider to improve the quality here.
We are also planing to deliver OTPs via WhatsApp shortly. This will help customers traveling internationally
