Olarm - Notice history

All systems operational

100.0% uptime

Olarm Mobile App - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Olarm Mobile App v2 - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Command Centre - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Signals - South Africa - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Signals - UK & Europe - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Website - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
100.0% uptime

Olarm PRO & MAX Connectivity - Vodacom - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Olarm PRO & MAX Connectivity - MTN - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Olarm PRO & MAX Connectivity - WiFi - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
100.0% uptime

Mobile Connectivity - Roaming 1 - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Mobile Connectivity - Roaming 2 - Operational

100.0% uptime

Olarm Gen 1 Connectivity - Vodacom - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Olarm Gen 1 Connectivity - MTN - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Vodacom - Legacy APN Connectivity - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

MTN - Legacy APN Connectivity - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Operational

Phone System - Operational

Email Support - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

WhatsApp Support - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Public API - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

View current status

Oct 2024

OCT24
Sheduled Maintenance
CompletedMaintenance3 hours
  • Completed
    October 24, 2024 at 2:00 PMUTC
    Completed
    October 24, 2024 at 2:00 PMUTC
    Maintenance has completed successfully
  • In progress
    October 24, 2024 at 11:00 AMUTC
    In progress
    October 24, 2024 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    October 24, 2024 at 11:00 AMUTC
    Planned
    October 24, 2024 at 11:00 AMUTC

    As part of our ongoing system improvements, we will be conducting routine database and server maintenance. During this time, access to certain Olarm services may be briefly interrupted. However, we do not anticipate any disruption to signals sent to control rooms. If you have any questions, please feel free to reach out to your partner manager or contact us at support@olarm.com.

OCT8
Sheduled Maintenance
CompletedMaintenance2 hours
  • Completed
    October 08, 2024 at 1:30 PMUTC
    Completed
    October 08, 2024 at 1:30 PMUTC
    Maintenance has completed successfully
  • In progress
    October 08, 2024 at 11:30 AMUTC
    In progress
    October 08, 2024 at 11:30 AMUTC
    Maintenance is now in progress
  • Planned
    October 08, 2024 at 11:30 AMUTC
    Planned
    October 08, 2024 at 11:30 AMUTC

    As part of our continuous upgrade & systems improvement programme, we will perform routine database and VM maintenance. During this time, access to certain Olarm services may be briefly interrupted. We do not foresee that signals to the control rooms will be affected during this period.Please reach out to your partner manager or support@olarm.com for more information

OCT2
Scheduled VM Maintenance
CompletedMaintenance1 hour 30 minutes
  • Completed
    October 02, 2024 at 10:30 AMUTC
    Completed
    October 02, 2024 at 10:30 AMUTC
    Maintenance has completed successfully
  • In progress
    October 02, 2024 at 9:00 AMUTC
    In progress
    October 02, 2024 at 9:00 AMUTC
    Maintenance is now in progress
  • Planned
    October 02, 2024 at 9:00 AMUTC
    Planned
    October 02, 2024 at 9:00 AMUTC

    As part of our continuous upgrade & systems improvement programme, we will be performing routine system maintenance on our signaling infrastructure between 11h00 and 12h30. During this time, access to certain Olarm services may be briefly interrupted. You may notice your monitoring software reconnecting to our network but we do not foresee that signals to the control rooms will be affected during this period.Please reach out to your partner manager or support@olarm.com for more information

Sep 2024

Partial outage on Legacy Single SIM Vodacom devices
Resolved19 hours 18 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident along with our network providers.

    Seems like a regional Vodacom outage which is impacting some single SIM Gen 1 Olarm devices.

SEP16
Network Maintenance
CompletedMaintenance1 hour
  • Completed
    September 16, 2024 at 12:00 PMUTC
    Completed
    September 16, 2024 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progress
    September 16, 2024 at 11:00 AMUTC
    In progress
    September 16, 2024 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    September 16, 2024 at 11:00 AMUTC
    Planned
    September 16, 2024 at 11:00 AMUTC

    Our network service provider will be performing a hardware migration to enhance our infrastructure.
    This upgrade is low impact, with minimal to no disruption expected to your service.

App and Command Centre unavailable
Resolved1 hour 18 minutes
  • Resolved
    UTC
    Resolved

    All services have been restored.

  • Monitoring
    UTC
    Monitoring

    Our engineering team is currently working on restoring App & CC services. More updates to follow

  • Identified
    UTC
    Identified

    Our engineering team has identified the cause of the current problem and is working on a resolution.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Aug 2024

AUG21
Olarm - Scheduled Database Maintenance
CompletedMaintenance2 hours
  • Completed
    August 21, 2024 at 12:00 PMUTC
    Completed
    August 21, 2024 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progress
    August 21, 2024 at 10:00 AMUTC
    In progress
    August 21, 2024 at 10:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 21, 2024 at 10:00 AMUTC
    Planned
    August 21, 2024 at 10:00 AMUTC

    As part of our continuous upgrade & systems improvement programme, we will perform routine database maintenance between 12h00 and 14h00. During this time, access to certain Olarm services may be briefly interrupted. We do not foresee that signals to the control rooms will be affected during this period.Please reach out to your partner manager or support@olarm.com for more information

AUG14
Database Maintenance
CompletedMaintenance2 hours
  • Completed
    August 14, 2024 at 12:00 PMUTC
    Completed
    August 14, 2024 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progress
    August 14, 2024 at 10:00 AMUTC
    In progress
    August 14, 2024 at 10:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 14, 2024 at 10:00 AMUTC
    Planned
    August 14, 2024 at 10:00 AMUTC

    As part of our continuous upgrade & systems improvement programme, we will perform routine database maintenance between 12h00 and 14h00.

    Access to certain Olarm services may be briefly interrupted during this time. We do not foresee that signals to the control rooms will be affected.

    Please reach out to your partner manager or support@olarm.com for more information.

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