Olarm - Notice history

Instant EFT -> Nedbank experiencing partial outage

Mobile App - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Command Centre - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Signals - South Africa - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Signals - UK & Europe - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Website - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023
100% - uptime

Olarm PRO Connectivity - Vodacom - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Olarm PRO Connectivity - MTN - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Olarm PRO Connectivity - WiFi - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023
100% - uptime

Mobile Connectivity - Roaming 1 - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Mobile Connectivity - Roaming 2 - Operational

100% - uptime

Olarm Gen 1 Connectivity - Vodacom - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Olarm Gen 1 Connectivity - MTN - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Vodacom - Legacy APN Connectivity - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

MTN - Legacy APN Connectivity - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Customer Service Centre

Operational

Phone System - Operational

Public API - Operational

100% - uptime
Apr 2023 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2023
May 2023
Jun 2023

Notice history

Jun 2023

Degraded Mobile App performance
  • Resolved
    Resolved

    This incident has been resolved and Mobile App services are confirmed to be healthy.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the Mobile App performance

  • Identified
    Identified

    We have identified the cause of the degraded Mobile App performance and our team is working to resolve the issue. Push notifications and all other services are operating as normal.

  • Investigating
    Investigating

    Our team is aware of the Degraded Mobile App performance for some users and are investigating.

Intermittent connectivity issues on Mobile App
  • Resolved
    Resolved

    This incident has been resolved and Mobile App is fully operational again.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    Some users are experiencing intermittent connectivity issues on the Mobile App. Our engineers are currently investigating.

May 2023

Intermittent Connectivity issues on App and Command Centre
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. The Mobile App and Command Centre look to be functioning normally again.

    Our engineers will continue to monitor.

  • Identified
    Identified

    We are seeing slow response times on the Mobile App and Command Centre at the moment.

    Signals into control rooms are not impacted.

    Our engineers are looking into the problem and will revert shortly.

  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The Mobile App and Command Centre services are fully operational. Our team is continuing to monitor.

Apr 2023

No notices reported this month

Apr 2023 to Jun 2023

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