Olarm - Notice history

Instant EFT -> Nedbank experiencing partial outage

Mobile App - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Command Centre - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Signals - South Africa - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Signals - UK & Europe - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Website - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

Olarm PRO Connectivity - Vodacom - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Olarm PRO Connectivity - MTN - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Olarm PRO Connectivity - WiFi - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

Mobile Connectivity - Roaming 1 - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Mobile Connectivity - Roaming 2 - Operational

100% - uptime

Olarm Gen 1 Connectivity - Vodacom - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Olarm Gen 1 Connectivity - MTN - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Vodacom - Legacy APN Connectivity - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

MTN - Legacy APN Connectivity - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Customer Service Centre

Operational

Phone System - Operational

Public API - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Notice history

Dec 2023

Vodacom authentication issue
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently experiencing an issue with some Vodacom SIM cards not authenticating correctly.

    Devices that are already online on Vodacom are not impacted and both WiFi and MTN SIM cards are operating normally.

    Devices with MTN network coverage have switched to MTN as expected.

    We have escalated this issue up to Vodacom and further updates will follow.

Olarm Scheduled Maintenance
  • Completed
    December 12, 2023 at 1:00 PM
    Completed
    December 12, 2023 at 1:00 PM

    Maintenance has completed successfully

  • In progress
    December 12, 2023 at 12:00 PM
    In progress
    December 12, 2023 at 12:00 PM

    Maintenance is now in progress

  • Planned
    December 12, 2023 at 12:00 PM
    Planned
    December 12, 2023 at 12:00 PM

    Notice: We will be performing maintenance on our Public API systems during this time.

    Downtime expectation: We are expecting it to be non-disruptive.

    Priority: Low

Command Centre - Inaccessible
  • Resolved
    Resolved

    Thank-you for your patience while we attended to this matter.
    Our engineering team has implemented a fix and will continue to monitor.

  • Investigating
    Investigating

    We thank you for your patience as our engineering team has worked to resolve this issue.

Olarm Scheduled Maintenance
  • Completed
    December 07, 2023 at 9:00 AM
    Completed
    December 07, 2023 at 9:00 AM

    Maintenance has completed successfully

  • In progress
    December 07, 2023 at 8:00 AM
    In progress
    December 07, 2023 at 8:00 AM

    Maintenance is now in progress

  • Update
    December 07, 2023 at 8:00 AM
    Planned
    December 07, 2023 at 8:00 AM

    Notice: We will be performing maintenance on our Public API systems during this time.

    Downtime expectation: We are expecting it to be non-disruptive.

    Priority: Low

  • Planned
    December 06, 2023 at 2:15 PM
    Planned
    December 06, 2023 at 2:15 PM

    Maintenance didn't start yet.
    Affected Component updated.

Nov 2023

No notices reported this month

Oct 2023

No notices reported this month

Oct 2023 to Dec 2023

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