Olarm - Olarm Command Center and User Portal inaccessible – Incident details

All systems operational

Olarm Command Center and User Portal inaccessible

Resolved
Major outage
Started 5 months agoLasted 2 hours 3 minutes

Affected

Command Centre

Major outage from 3:24 PM to 5:27 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.
    We will continue to monitor

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update

    We are starting to see some services recovering.
    We are continuing to work on a fix for this incident.

  • Identified
    UTC
    Identified

    We have determined the cause of the problem and are in the process of implementing a fix

  • Investigating
    UTC
    Investigating

    Olarm Command Centre and User Portal inaccessible.
    We are aware of the problem and our engineers are attending to the matter.