Olarm - Degraded Mobile App performance – Incident details

Instant EFT -> Nedbank experiencing partial outage

Degraded Mobile App performance

Resolved
Operational
Started about 1 year agoLasted about 3 hours

Affected

Mobile App

Operational from 1:33 PM to 4:37 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved and Mobile App services are confirmed to be healthy.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the Mobile App performance

  • Identified
    Identified

    We have identified the cause of the degraded Mobile App performance and our team is working to resolve the issue. Push notifications and all other services are operating as normal.

  • Investigating
    Investigating

    Our team is aware of the Degraded Mobile App performance for some users and are investigating.