Intermittent Connectivity issues on App and Command Centre

Resolved

Operational

Started over 3 years agoMay 25, 2023Lasted 10 hours 32 minutesMay 25, 202310:31 AM9:04 PMUTC

Affected

Mobile App

Updates

Resolved
May 25, 2023 at 9:04 PMUTC
Resolved
May 25, 2023 at 9:04 PMUTC
This incident has been resolved.
Monitoring
May 25, 2023 at 8:49 PMUTC
Monitoring
May 25, 2023 at 8:49 PMUTC
We implemented a fix and are currently monitoring the result. The Mobile App and Command Centre look to be functioning normally again.

Our engineers will continue to monitor.
Identified
May 25, 2023 at 8:35 PMUTC
Identified
May 25, 2023 at 8:35 PMUTC
We are seeing slow response times on the Mobile App and Command Centre at the moment.

Signals into control rooms are not impacted.

Our engineers are looking into the problem and will revert shortly.
Resolved
May 25, 2023 at 11:17 AMUTC
Resolved
May 25, 2023 at 11:17 AMUTC
This incident has been resolved.
Monitoring
May 25, 2023 at 10:31 AMUTC
Monitoring
May 25, 2023 at 10:31 AMUTC
The Mobile App and Command Centre services are fully operational. Our team is continuing to monitor.

Olarm - Intermittent Connectivity issues on App and Command Centre – Incident details