Vodacom network issue

Resolved

Major outage

Started 10 days agoLasted about 2 hours

Affected

Olarm PRO & MAX - South Africa

Olarm PRO & MAX Connectivity - Vodacom

Olarm Communicator Gen1 & Legacy Mobile Connectivity

Olarm Gen 1 Connectivity - Vodacom

Vodacom - Legacy APN Connectivity

Updates

Resolved
March 23, 2026 at 8:04 PM
Resolved
March 23, 2026 at 8:04 PM
This incident has been resolved.
Update
March 23, 2026 at 6:50 PM
Update
March 23, 2026 at 6:50 PM
We are waiting for feedback from the Vodacom network engineering team as we are still seeing intermittent connectivity on their network.
More updates to follow
Monitoring
March 23, 2026 at 5:59 PM
Monitoring
March 23, 2026 at 5:59 PM
Vodacom network services seem to be restoring. Our engineers are monitoring
Investigating
March 23, 2026 at 5:56 PM
Investigating
March 23, 2026 at 5:56 PM
We are currently investigating an issue on the Vodacom network connectivity. WiFi & MTN services are still fully functional.
We will post updates as we get further information.

Olarm - Vodacom network issue – Incident details