Olarm - Notice history

All systems operational

100% - uptime

Olarm Mobile App - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Olarm Mobile App v2 - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Command Centre - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Signals - South Africa - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Signals - UK & Europe - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Website - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024
100% - uptime

Olarm PRO & MAX Connectivity - Vodacom - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Olarm PRO & MAX Connectivity - MTN - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Olarm PRO & MAX Connectivity - WiFi - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024
100% - uptime

Mobile Connectivity - Roaming 1 - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Mobile Connectivity - Roaming 2 - Operational

100% - uptime

Olarm Gen 1 Connectivity - Vodacom - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Olarm Gen 1 Connectivity - MTN - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Vodacom - Legacy APN Connectivity - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

MTN - Legacy APN Connectivity - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024
Operational

Phone System - Operational

Email Support - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

WhatsApp Support - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Public API - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

Olarm - Scheduled Database Maintenance
  • Completed
    August 21, 2024 at 12:00 PMUTC
    Completed
    August 21, 2024 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progress
    August 21, 2024 at 10:00 AMUTC
    In progress
    August 21, 2024 at 10:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 21, 2024 at 10:00 AMUTC
    Planned
    August 21, 2024 at 10:00 AMUTC

    As part of our continuous upgrade & systems improvement programme, we will perform routine database maintenance between 12h00 and 14h00. During this time, access to certain Olarm services may be briefly interrupted. We do not foresee that signals to the control rooms will be affected during this period.Please reach out to your partner manager or support@olarm.com for more information

Database Maintenance
  • Completed
    August 14, 2024 at 12:00 PMUTC
    Completed
    August 14, 2024 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progress
    August 14, 2024 at 10:00 AMUTC
    In progress
    August 14, 2024 at 10:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 14, 2024 at 10:00 AMUTC
    Planned
    August 14, 2024 at 10:00 AMUTC

    As part of our continuous upgrade & systems improvement programme, we will perform routine database maintenance between 12h00 and 14h00.

    Access to certain Olarm services may be briefly interrupted during this time. We do not foresee that signals to the control rooms will be affected.

    Please reach out to your partner manager or support@olarm.com for more information.

Jul 2024

App and Command Centre
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Vodacom Maintenance
  • Completed
    July 11, 2024 at 3:00 AMUTC
    Completed
    July 11, 2024 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 10, 2024 at 9:00 PMUTC
    In progress
    July 10, 2024 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    July 10, 2024 at 9:00 PMUTC
    Planned
    July 10, 2024 at 9:00 PMUTC

    Vodacom will be performing APN maintenance which is likely to result in services being unavailable.
    Customers can expect intermittent to no connectivity of up to 1hr for the duration of the maintenance window.

Jun 2024

Vodacom services degraded
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Vodacom has identified the cause of the failure in their network and are working to restore services.

    Further updates to follow.

  • Investigating
    UTC
    Investigating

    We are currently investigating a network drop on Vodacom’s network impacting some Olarm devices. Olarm devices with MTN or WiFi connectivity should not be impacted.

    Further updates to follow.

Jun 2024 to Aug 2024

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