Olarm - Notice history

Instant EFT -> Nedbank experiencing partial outage

Mobile App - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Command Centre - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Signals - South Africa - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Signals - UK & Europe - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Website - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023
100% - uptime

Olarm PRO Connectivity - Vodacom - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Olarm PRO Connectivity - MTN - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Olarm PRO Connectivity - WiFi - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023
100% - uptime

Mobile Connectivity - Roaming 1 - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Mobile Connectivity - Roaming 2 - Operational

100% - uptime

Olarm Gen 1 Connectivity - Vodacom - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Olarm Gen 1 Connectivity - MTN - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Vodacom - Legacy APN Connectivity - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

MTN - Legacy APN Connectivity - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Customer Service Centre

Operational

Phone System - Operational

Public API - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2023
Feb 2023
Mar 2023

Notice history

Mar 2023

No notices reported this month

Feb 2023

MTN voice & data outage in Polokwane region
  • Resolved
    Resolved

    MTN has repaired its first fiber break and is seeing service restore.

  • Monitoring
    Update

    MTN has advised that they have had 3 fiber breaks in the region causing the regional MTN voice & data outage. They have dispatched engineers to 2 of the breaks and a 3rd party vendor is working on the 3rd.

    Bad weather is also reported to slow progress at this stage.

  • Monitoring
    Monitoring

    MTN has notified us that they are experiencing an outage in the Polokwane area impacting all voice and data services. Olarm devices connected to Wifi and/or with Vodacom coverage should not be impacted.

Network outage
  • Resolved
    Resolved

    Our team has been monitoring our network since all services were restored and can confirm that all systems are healthy.

    Please contact our support team on 021 009 0911 should you still be experiencing any further problems.

  • Monitoring
    Monitoring

    We are seeing the remainder of our Olarm Gen 1 devices and Olarm Base stations restore at the moment.

    We are continuing to monitor and will inform you once the network is fully restored.

Jan 2023

Event Log in Mobile App unavailable
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    We are currently investigating an issue where the Event Log in the Mobile is unavailable at present.

  • Identified
    Identified

    Our engineering team has identified the problem and is currently working on a solution.

Jan 2023 to Mar 2023

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