Olarm - Intermittent Connectivity issues on App and Command Centre – Incident details

Instant EFT -> Nedbank experiencing partial outage

Intermittent Connectivity issues on App and Command Centre

Resolved
Operational
Started over 1 year agoLasted about 11 hours

Affected

Mobile App

Operational from 10:31 AM to 9:04 PM

Command Centre

Operational from 10:31 AM to 9:04 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. The Mobile App and Command Centre look to be functioning normally again.

    Our engineers will continue to monitor.

  • Identified
    Identified

    We are seeing slow response times on the Mobile App and Command Centre at the moment.

    Signals into control rooms are not impacted.

    Our engineers are looking into the problem and will revert shortly.

  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The Mobile App and Command Centre services are fully operational. Our team is continuing to monitor.