Olarm - Network outage – Incident details

All systems operational

Network outage

Resolved
Operational
Started over 3 years agoLasted 3 days

Affected

Mobile App

Website

Operational from 4:48 AM to 12:45 PM

Olarm PRO & MAX - South Africa

Operational from 4:48 AM to 12:45 PM

Olarm PRO & MAX Connectivity - Vodacom

Operational from 4:48 AM to 12:45 PM

Olarm PRO & MAX Connectivity - MTN

Operational from 4:48 AM to 12:45 PM

Olarm PRO & MAX Connectivity - WiFi

Operational from 4:48 AM to 12:45 PM

Updates
  • Resolved
    UTC
    Resolved

    Our team has been monitoring our network since all services were restored and can confirm that all systems are healthy.

    Please contact our support team on 021 009 0911 should you still be experiencing any further problems.

  • Monitoring
    UTC
    Monitoring

    We are seeing the remainder of our Olarm Gen 1 devices and Olarm Base stations restore at the moment.

    We are continuing to monitor and will inform you once the network is fully restored.